A new initiative that encompasses Victorian Etiquette and engages the hotel’s employees to provide a more courteous and polite approach to guests and to each other has been introduced at Cober Hill Hotel near Scarborough. Inspired by the founder of the hotel, which was originally a Victorian Manor house that was developed in 1905 by John Wilhelm Rowntree, eldest son of the chocolate manufacturer Joseph Rowntree, who had planned Friedenstahl, a detached house in large grounds at Scalby, as a guest house.
“We do see in society many examples of poor behaviour and manners and this initiative is designed to remind us that there is a way to provide a polite and helpful service that will be recognised.” comments general manager, Lyndsay Chamberlain.
The hotel has joined the ‘National Campaign for Courtesy’ which works to retain courtesy and politeness in everyday life and business and will be promoting the aims of the charity.
“We are in the hospitality business and it is important that we set the highest standards of courtesy and welcome and we can learn much from our Victorian forefathers – I am sure our founder would be very pleased.” added Lyndsay.
More information: please contact: Lyndsay Chamberlain, general manager
Tel: 01723 870310? Email: enquiries@coberhill.co.uk
Cober Hill Hotel, Cloughton Scarborough, North Yorkshire, Y013 OAR
Notes for Editors: Cober Hill’s accommodation includes 64 rooms of various sizes, all with en-suite facilities and stunning views of the beautiful grounds and coast.
In addition well-appointed, versatile and dedicated conference facilities.
It is perfect for midweek breaks, holidays, conferences, educational visits and social interest groups.